Privacy Policy

Last updated: 7th May 2026

This privacy notice explains how RIRI Social collects, uses and protects your personal information when you use this website.
In collecting and processing your personal data, we act as a data controller and are required by law to provide you with information about who we are, why and how we use your data, and the rights you have over your information.

Who are we?
RIRI Social is a social media and content agency specialising in hospitality marketing, content creation and social strategy.
If you have any questions about this privacy policy or how we use your data, you can contact us at:
Email: maria@ririsocial.com
Location: Cambridge, United Kingdom

We are not required to appoint a Data Protection Officer, so any enquiries regarding your personal data should be directed to the contact details above.

When You Use Our website
When you browse our website, certain information may be collected automatically through cookies and similar technologies. This helps the website function correctly, improve user experience, and provide insight into how visitors use the site.
Some cookies are essential for the operation of the website and do not require your consent. Other optional cookies, such as analytics or marketing cookies, will only be used where you have provided consent.

For more information about how cookies are used on this website, please refer to our Cookie Policy.

When you Submit an Enquiry Via Our Website
When you contact us through our website forms, email or enquiry submissions, we may collect personal information including:

• Your name

• Email address

• Telephone number

• Business name

• Any information you choose to provide in your message

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We use this information to:

• Respond to your enquiry

• Provide information about our services

• Communicate with you regarding potential projects or collaborations

• Follow up on enquiries where appropriate

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We process this information based on our legitimate interest in responding to enquiries and providing information about our services.

Enquiry submissions and related communications may be stored securely through email providers, website platforms or CRM systems used to manage client communications.

We do not use your information for automated decision-making or profiling.

We retain enquiry information for up to 3 years after our last communication with you unless a longer retention period is required for legal, accounting or administrative purposes.

Sharing your Information
We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers where necessary to operate our business and website, including providers for:

• Website hosting

• Email communications

• Analytics services

• Customer relationship management (CRM) systems

• Payment processing or invoicing

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These providers are only given access to information necessary to perform their services and are required to keep your information secure.

Your Rights
Under UK data protection law, you have rights over your personal information, including the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your data in certain circumstances

• Object to or restrict how we process your data

• Withdraw consent where processing is based on consent

• Request transfer of your information to another provider where applicable

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To exercise any of these rights, please contact us using the details provided above.

Your right to complain
If you have concerns about how we handle your personal information, we would appreciate the opportunity to resolve the issue directly with you first.

However, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Updates to this privacy policy
We may review and update this privacy policy from time to time to reflect changes to our services, legal obligations or the way we process personal data.

Any updates will be posted on this page, and the “last updated” date will be revised accordingly.